Are you considering a dry cleaning service but have a few questions in mind? Look no further! We’ve compiled a detailed set of answers to address your common concerns.

1. Do I need to be home for pick up or delivery? No, you don’t. We make it convenient by picking up your bag from the door hanger on your door and delivering it back to the same or another location you designate. Even if you’re away, just leave a note, email, or call us to hold your order until your return. We’ll deliver on your specified day.

2. How do I make payment? Making payments is hassle-free. We securely store your credit card information and automatically charge it for each processed order. Payment options include Visa, Master Card, and American Express.

3. The door hanger doesn’t fit my door. What should I do? If the hanger doesn’t fit, simply move it to the hinge side of the door, past any molding or trim. This adjustment ensures that the hook is flush with the door, not interfering with its operation.

4. What if it’s raining? If you’re worried about your garments getting wet, place them in a plastic bag and then into your bright green Dry Cleaning Connection bag. Our drivers take precautions during delivery, and if necessary, we’ll hold your order until the next day.

5. Will someone steal my clothes? Rest assured, we’ve never had a report of stolen clothes. Our pick-up and delivery schedules are coordinated with neighborhood activity. For added security, we can establish a more secure delivery location upon request.

6. What about extra-large items like comforters or rugs? For larger items, place them on your porch with a note to dry clean, or use a large trash bag with a note. If you have concerns, call us to set up a special pick-up appointment.

7. What if I miss my pick-up? No worries! Just give us a call at 770.435.0781, and the driver will return ASAP to get your order.

8. Do you recycle? Yes, we do! We recycle hangers. Leave your hangers out with your order in a separate container or bundle them with string or twist ties.

9. Can you pick up more often for larger cleaning loads? Absolutely! We offer twice-a-week pick-up options for larger customers. Additionally, we accommodate “special pick-ups” as needed.

10. Do you have a referral program? Certainly! We appreciate our customer’s confidence, and we have a referral program in place. You get $10 in free dry cleaning for each referral that becomes a customer, and your referral gets $10 off their first order for trying us out.

With these answers, we hope to address any uncertainties you may have about our dry cleaning service. Feel free to reach out if you have more questions or if you’re ready to experience the convenience of Dry Cleaning Connection!